Terms of Service
Last updated: 22 September 2026
These terms govern your use of the Red River Auto Group mobile app. By using the app, you agree to them. If you do not agree, please do not use the app.
These terms cover the app. They do not govern the purchase of a vehicle, a financing agreement, or a repair order — each of those is a separate written contract you sign at the dealership, and that contract controls in the event of any conflict with these terms.
1. What the app is
The app lets you browse our inventory, save vehicles and searches, keep a record of vehicles you own, send us enquiries, request service, and — where applicable — follow the delivery of a vehicle.
The app is a way to contact us and look at our inventory. It is not a way to buy a car. Nothing in it forms a contract to sell you a vehicle.
2. Inventory, pricing and availability
We work hard to keep listings accurate, and they are still sometimes wrong.
- Listings are not offers. Prices, availability, specifications, photographs, mileage and features are provided for your information and may contain errors or become out of date.
- Inventory comes from a data feed that updates periodically. A vehicle shown as available may already be sold.
- Pricing shown may exclude tax, title, licence, registration, documentary fees, dealer-installed accessories, and any other applicable charges.
- We reserve the right to correct errors and to decline to sell at an incorrectly advertised price.
- Photographs may be stock images or may not show the specific vehicle.
Confirm price, availability and condition with us directly before relying on anything you see in the app.
3. Estimated monthly payments
Where the app shows an estimated monthly payment, that figure is an illustration only. It is calculated from assumed figures and is not:
- an offer of credit,
- a pre-approval,
- a quotation, or
- a promise of any particular rate, term or down payment.
Your actual payment depends on credit approval, the final negotiated price, your down payment, term, taxes, fees, and rates available at the time. Nothing in the app constitutes a credit decision.
4. Vehicle history reports
Where a vehicle history report is linked, that report is produced by a third party, not by us. We pass the link through as we receive it. We do not create, verify, or guarantee the accuracy or completeness of anything in it, and a report may not disclose every event in a vehicle's history.
Where a flag such as "one owner" appears, it reflects what the report provider told us. The absence of a flag means we do not have that information — it does not mean the opposite is true.
5. Enquiries, service requests and appointments
An enquiry, service request or test drive request sent through the app is a request, not a confirmed appointment. It is not booked until a member of our staff confirms it with you.
By sending an enquiry, you agree we may contact you about it by phone, text or email at the details you provide, using the contact method you selected.
6. My Garage
Vehicles and service records you add to My Garage are your own records, entered by you. We do not verify them. Records added by our staff reflect work performed at our stores.
My Garage is a convenience, not an official maintenance record, and should not be relied on for warranty, resale or legal purposes.
7. Delivery tracking
Where we deliver a vehicle to you and the app shows live tracking, that location is approximate, depends on mobile signal, and may be delayed or unavailable. Estimated arrival information, where shown, is an estimate and not a guarantee.
8. Offers and rewards
Where we run an offer or reward through the app:
- Offers are personal to your account and cannot be sold, transferred or combined with another offer unless we say so.
- Offers have the expiry shown and cannot be honoured afterwards.
- An offer is redeemed in person by our staff, not in the app.
- We may withhold or cancel an offer where we reasonably believe an account has been created or used to obtain offers improperly, including by creating multiple accounts.
- We may change or end any offer programme at any time. We will honour offers already earned and unexpired.
9. Your account
- You must be 18 or older to create an account.
- Give us accurate information and keep it up to date.
- Keep your password and device secure. You are responsible for activity under your account.
- One account per person. Do not create additional accounts to obtain offers, rewards or any other benefit more than once.
- Tell us promptly if you think someone else has accessed your account.
Some accounts are issued by us to our employees for work purposes. Those accounts are subject to our internal policies in addition to these terms.
10. Acceptable use
Do not:
- use the app unlawfully, or to harass or defraud anyone;
- attempt to access accounts, data or systems you are not entitled to;
- probe, scan, overload or interfere with the app or the systems behind it;
- scrape, copy or republish our inventory data or other content for commercial use without our written permission;
- submit false enquiries or false vehicle information;
- upload anything unlawful, or anything you do not have the right to upload.
We may suspend or close an account that breaks these rules.
11. Content you provide
You keep ownership of photographs, notes and other content you add. By adding it, you give us permission to store and display it back to you within the app, and to use it as needed to provide the service.
You confirm you have the right to provide anything you upload.
12. Our content
The app, its design, text, graphics, logos and the Red River Auto Group name are owned by us or our licensors. You may use the app for your own personal, non-commercial purposes. Everything else is reserved.
13. Availability
We provide the app as it is. We do not promise it will always be available, uninterrupted or error-free, and we may change, suspend or discontinue any part of it. Some features depend on your device, your network, and services we do not control.
14. Disclaimers
To the fullest extent permitted by law, the app and its content are provided "as is" and "as available", without warranties of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement.
Nothing in these terms limits any warranty that comes with a vehicle you purchase, or any right you have under consumer protection law that cannot be waived.
15. Limitation of liability
To the fullest extent permitted by law, Red River Auto Group is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, arising out of your use of the app.
This section does not limit liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot lawfully be limited.
16. Third-party services
The app uses services we do not control, including sign-in providers, notification delivery, mapping data and vehicle history reports. Those services have their own terms and privacy practices, and we are not responsible for them.
17. Privacy
Our Privacy Policy explains what we collect and why, and forms part of these terms.
18. Changes to these terms
We may update these terms. The date at the top reflects the current version, and continuing to use the app after a change means you accept it. If we make a significant change, we will tell you in the app.
19. Governing law
These terms are governed by the laws of the State of Arkansas, without regard to its conflict of laws rules. Any dispute will be brought in the state or federal courts located in Arkansas, and you and we agree to those courts having jurisdiction.
20. Contact us
Red River Auto Group Website: https://redriverauto.com